Durham Region · GTA · Remote across Canada & the USA
IT support and IT projects, done right.
Priority Tech keeps your technology running, secure, and moving forward. Ongoing managed IT support and project-based IT services for small and mid-sized businesses.
- Proactive support that prevents problems
- Clear pricing, no surprise invoices
- Enterprise experience, small-business attention
10+ years
in enterprise IT
PMP
certified project management
Local
to Durham Region & the GTA
Remote
across Canada & the USA
Sound familiar?
Most of the businesses we talk to are dealing with at least one of these.
Tech problems eat your team's day
Slow computers, login issues, and email problems keep pulling people away from real work.
You're worried about a cyberattack
Phishing and ransomware hit small businesses every day, and you're not sure you're protected.
IT only gets attention when something breaks
There's no plan and no monitoring, so every fix starts from scratch and costs more than it should.
Important projects stall or never start
Moving to the cloud, upgrading systems, or trying AI keeps getting pushed back because nobody owns it.
We handle the day-to-day and deliver the big projects, so you can focus on running your business.
Our services
Ongoing support to keep things running, and expert help for the projects that move you forward.
Ongoing IT Support
One predictable monthly plan. We look after your technology so you don't have to.
Managed IT & Help Desk
Friendly, responsive support for your team, plus proactive maintenance and monitoring that catches issues before they cause downtime.
Cybersecurity Protection
Endpoint protection, email security, multi-factor authentication, and staff awareness training to keep threats out.
Microsoft 365 Management
Users, licenses, email, Teams, and SharePoint set up properly and kept secure.
Backup & Disaster Recovery
Automatic, tested backups so you can recover quickly from hardware failure, mistakes, or ransomware.
IT Projects
A clear scope and a clear price, delivered on schedule.
Cloud & Microsoft 365 Migrations
Move email, files, and servers to the cloud with a plan, minimal downtime, and no lost data.
Security Assessments & Upgrades
Find out where you're exposed, then close the gaps: access controls, firewalls, network segmentation, and policies.
AI & Automation
AI strategy, Copilot and ChatGPT setup, automation workflows, and custom AI agents, set up safely. Learn more →
IT Project & Program Management
PMP-certified leadership for your technology projects and programs, from planning and vendor selection through rollout.
Data & Reporting
Dashboards and reports, in Power BI and similar tools, that turn your business data into clear answers.
IT Consulting & Planning
An IT roadmap, budget, and vendor advice from someone who has done this at scale. Fractional IT leadership is available.
Who we help: small and mid-sized businesses, manufacturers and industrial operations (including plant and OT systems), professional services firms, and organizations with in-house IT that need extra hands on projects and programs.
AI & Automation
Put AI to work in your business
From "we should be using AI" to tools your team actually uses, set up safely and connected to the way you already work.
AI readiness & strategy
We look at how your business runs, find where AI will save real time or money, and give you a practical plan and budget. No hype.
Copilot & ChatGPT setup
Roll out Microsoft 365 Copilot, ChatGPT, or similar tools with the right licenses, permissions, and data protection, so your team gets value from day one.
Automation workflows
Automate the repetitive work: invoices, quotes, approvals, data entry, email sorting, and reports, using Power Automate, Zapier, Make, or n8n.
AI agents & assistants
Custom AI agents that answer customer and staff questions, triage support requests, draft documents, and update your systems, with a person reviewing what matters.
Connect AI to your data
Link AI tools to your documents, SharePoint, CRM, and accounting systems so answers are based on your own information, not guesswork.
Guardrails, training & support
Clear usage policies, privacy and security controls, staff training, and ongoing tuning so your AI keeps working as your business changes.
What this can look like
How it works
Getting started is simple, and the first step is free.
1
Free IT assessment
A 30-minute conversation about your setup, your pain points, and your goals. No cost and no obligation.
2
A clear plan and price
Straightforward recommendations and pricing, whether that's a monthly support plan, a one-time project, or both.
3
We take care of it
We get to work, keep you updated in plain language, and stay accountable for the results.
Big-company IT experience. Small-business attention.
Priority Tech was founded by Daniyal Khan, a PMP-certified IT project and program manager with more than 10 years of experience delivering technology for a Fortune 500 manufacturer and major electric utilities.
That means cloud migrations, cybersecurity, AI rollouts, and disaster recovery done to enterprise standards, scaled to fit your business and your budget.
Meet the founder →- One accountable point of contact for all things IT
- Plain-language communication, no jargon
- Enterprise-grade security practices at every size
- Recommendations based on what you need, not what's easiest to sell
Planning an IT project? Get a free instant outline.
Describe what you want to do and get an AI-generated outline with phases, risks, and a rough cost range in under a minute. It's a starting point for a conversation, not a quote.
Local support, remote reach
On-site service across Durham Region and the GTA, and remote support for businesses anywhere in Canada and the USA.
Durham Region
Ajax, Pickering, Whitby, Oshawa, Clarington, Uxbridge, and Scugog
Greater Toronto Area
Toronto, Scarborough, Markham, Richmond Hill, Vaughan, Mississauga, and Brampton
Remote
Businesses anywhere in Canada and the United States
Frequently asked questions
What does the free IT assessment include?
A 30-minute call, or a visit in Durham Region and the GTA, where we learn about your setup and goals, point out any obvious risks, and suggest next steps. There's no cost and no obligation.
Do you offer monthly support plans?
Yes. Our managed IT plans cover help desk support, monitoring, security, Microsoft 365, and backups for a predictable monthly fee. Plans are sized to your team, and we'll walk you through the options during your assessment.
Can you help with a one-time project?
Absolutely. Many clients start with a single project, like a cloud migration or a security upgrade. You'll get a clear scope and price before any work begins.
Can you build custom AI agents or automations for us?
Yes. We build automation workflows and AI agents around how your business already works, connected to tools like Microsoft 365, your CRM, and your accounting system. We start small with one high-value task, prove it works, then expand.
Is it safe to use AI with our business data?
It can be, when it's set up properly. We choose tools with business-grade data protection, control who can access what, set clear usage rules for your team, and keep a person reviewing anything important.
Do you work with businesses outside Durham Region and the GTA?
Yes. We support businesses remotely anywhere in Canada and the USA. On-site work is available across Durham Region and the GTA.
What size businesses do you work with?
Mostly small and mid-sized businesses, from a handful of staff to a few hundred. We also support larger organizations that need extra project and program management capacity alongside their own IT team.
How do I get started?
Fill out the form below. We'll reply within one business day to book your free assessment.
Book your free IT assessment
Tell us a bit about your business and what you need help with. We'll reply within one business day.